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The All-In-One Operating System for UK Car Dealers
Stop juggling five different logins. Manage stock, broadcast to AutoTrader, automate margin VAT invoicing, and power your website—all from one dashboard.
After-Sales
After-sales and complaints management
DealerGate handles after-sales and customer complaints in a structured, fully recorded way — every step is logged, so nothing is missed and you have a clear audit trail.
- ✓ Log and manage complaints in an orderly process
- ✓ Every step recorded with a timestamped history
- ✓ Clear ownership and resolution tracking
- ✓ Protects the dealer with a documented trail
Frequently asked questions
How are complaints tracked?
Each complaint is handled step by step, with every action recorded, giving you a complete history and audit trail.
Does this help with FCA compliance?
Yes — a complete, timestamped complaint record supports FCA compliance obligations for motor finance and vehicle sales.
Ready to see it in action?
Book your free demo